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    OverviewFollow a request from question to resolution.

    Private beta by invitation. Participation terms are agreed individually with each tester.

    Features

    AI agentGrounded answers and human handoff.CopilotPrepare replies with Oli, under your control.KnowledgePrepare sources and articles that support replies.
    Shared inboxConversations and context, together.AutomationTriage and route with your rules.ReportsReview volumes, times and customer feedback.

    Commerce and integrations

    ShopifyOrders, fulfilment and actions on approval.WooCommerceConnect your WordPress store to doue.IntegrationsConnect available sources to resolution.
  • Find an answer to your needs.

    All use casesExplore workflows to centralize requests, roll out AI, and set human handoff rules.Centralize customer requestsBring conversations and their context together in a shared inbox.
    Roll out AI graduallyPrepare your sources and test an initial workflow before expanding it.Set AI and human handoff rulesDefine response limits and the situations that need a person.
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Overview

Features

AI agentCopilotKnowledgeShared inboxAutomationReports

Commerce and integrations

ShopifyWooCommerceIntegrations

Use cases

All use casesCentralize customer requestsRoll out AI graduallySet AI and human handoff rules

Resources

Discover

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Website terms

Website terms of use

The doue project is operated by Simon Bourdages — Quebec, Canada.

Last updated: October 12, 2026

Version 2026-10-12-v5

View archived standard documents — separate from beta participation terms

These terms apply to browsing the doue.ai website. A business customer’s use of the doue service is governed by the terms of service.

Purpose

The website presents doue, its features, pricing and resources. By browsing it, you accept these terms.

Permitted use

You may browse the website and share its links. You may not disrupt it, extract its content through automated mass scraping, bypass its security measures or use it for illegal purposes.

Intellectual property

The text, images, logos, the Sol mascot and the doue brand are protected. You may not reproduce or modify them without written permission, except as the law allows. Third-party trademarks belong to their owners.

Published information

We take care to keep the website accurate, but its information may change. The features, prices and terms that bind a customer are those presented when it subscribes and in the terms of service. Nothing in these terms limits a warranty or remedy provided by law.

Third-party links and services

The website contains links to third-party services, including the “Ask AI” shortcuts, which open an external assistant with a prefilled prompt. These services have their own terms and policies; doue does not control their content.

Personal information

The privacy policy and the cookie policy explain how we handle your information.

Governing law

These terms are governed by the laws of Québec and the federal laws of Canada that apply there. For any question: hello@doue.ai.

Company contact details · privacy@doue.ai

Product

  • Overview
  • AI agent
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  • Shared inbox
  • Knowledge
  • Reports
  • Automation
  • Shopify
  • WooCommerce
  • Integrations
  • Pricing

Use cases

  • All use cases
  • Centralize customer requests
  • Roll out AI gradually
  • Set AI and human handoff rules

Resources

  • Resources
  • Help centre
  • About
  • Security
  • Contact

Alternatives

  • Browse all alternatives
  • doue vs Zendesk
  • doue vs Gorgias
  • doue vs Intercom
  • doue vs Tidio
  • doue vs Freshdesk

Legal

  • Legal centre
  • Privacy
  • Cookies
  • Website terms
  • Terms of service
  • Privacy request
  • Report abuse
  • Company contact details
Product
  • Overview
  • AI agent
  • Copilot
  • Shared inbox
  • Knowledge
  • Reports
  • Automation
  • Shopify
  • WooCommerce
  • Integrations
  • Pricing
Use cases
  • All use cases
  • Centralize customer requests
  • Roll out AI gradually
  • Set AI and human handoff rules
Resources
  • Resources
  • Help centre
  • About
  • Security
  • Contact
Alternatives
  • Browse all alternatives
  • doue vs Zendesk
  • doue vs Gorgias
  • doue vs Intercom
  • doue vs Tidio
  • doue vs Freshdesk
Legal
  • Legal centre
  • Privacy
  • Cookies
  • Website terms
  • Terms of service
  • Privacy request
  • Report abuse
  • Company contact details

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