FR

Customer service for WooCommerce

WooCommerce, in the conversation.

Connect WooCommerce to doue from WordPress. Bring your store’s conversations and authorized context together, with explicit permissions.

See how it works
  • Connect from WordPress and exchange messages with your team. Commerce operations remain disabled.
Real WooCommerce connection screen in doue, in English, with plugin steps and a synthetic demonstration store.
English WooCommerce demonstration conversation in doue, with a synthetic visitor message and a human reply.

In the conversation

The request keeps its context.

Your team finds store exchanges in doue. Commerce context depends on accessible data and customer identification.

  • Web chat reaches the connected inbox.
  • Your team can read the thread and reply to the visitor.
  • Order information requires the appropriate permissions and customer identity.

Visible permissions

Keep control of operations.

Settings make action status explicit. Connecting a store does not itself trigger a cancellation, refund or order change.

  • Review the permissions granted during connection.
  • Check action status and rules in settings.
  • Keep sensitive operations with your team.
English WooCommerce controls in doue showing disabled commerce operations for the demonstration account.

Verified flow

The foundations of your connection.

What the WooCommerce connection includes today.

Available

WordPress plugin

Provides the download, installation steps and guided connection.

Connection status

Separates data access, event reception and web chat configuration.

Team exchanges

Supports direct exchanges from the store to doue and human replies.

Action controls

Shows rules and activation status for commerce operations.

Permissions and control

Connecting is not blanket permission.

The WooCommerce connection requests read access only. doue therefore cannot change, cancel or refund a WooCommerce order.

  • The connection requires authorization from a person with access in WordPress and doue.
  • Accessible data depends on granted permissions and customer identity.
  • Refunds and other commerce operations are disabled.
  • Your team retains control over sensitive operations.

Prepare your connection.

Private beta by invitation. Participation terms are agreed individually with each tester.

Contact us
  • Access by invitation
  • Terms agreed individually
  • Private beta by invitation. Participation terms are agreed individually with each tester.