Resources
Resources to get started.
Practical guides, documentation and answers to questions about doue.
12
Published guides
Available in French and English
Content is reviewed against capabilities that are available today.
Start here
Start with these guides.
Prepare your team, sources and first conversations.
Getting started
Getting started with doue
Prepare your team, sources, and first channel before introducing automation.
AI and automation
Setting AI agent sources and guardrails
Give the AI agent a clear framework for answering, abstaining, and handing off.
Shopify
Preparing your Shopify connection
Decide which order details matter and which access is required before connecting your store.
Browse by goal
What would you like to set up?
Find the guides for each stage of your rollout.
- Get startedPrepare your team, sources, and first channel before introducing automation.
- Connect ShopifyDecide which commerce context matters and which actions to allow.
- Set AI and automation boundariesDefine approved sources, abstention, tests, and handoff expectations.
- Organize team workflowsClarify ownership, priority, and the context shared across the inbox.
- Strengthen trust and data practicesDesign human handoff and review the controls around sensitive decisions.
Resource library
Explore further.
Documentation, security, updates and comparisons.
Guides
Short methods tied to concrete setup and operating decisions.
Answers and FAQ
Direct answers about the product, AI, integrations, pricing, and data.
Security
Controls, limited access, governance, and supporting documentation.
Product updates
Confirmed releases and operational notes without roadmap promises.
Comparisons
Evidence-based comparisons with established customer-service platforms.
Put your first steps into practice.
Start with one published method or talk with us about the context of your team.
- Access by invitation
- Terms agreed individually
- Private beta by invitation. Participation terms are agreed individually with each tester.