Legal centre

Your data, your choices and our responsibilities.

Find documents covering privacy, cookies, terms and providers.

01

Privacy

This policy explains what personal information doue collects, what it is used for, who it is shared with and how to exercise your rights. It covers doue’s website, application, chat widget, integrations and AI features.

02

Cookies

Cookies are small files saved by your browser. This policy covers the doue.ai website: it turns on non-essential cookies only with your consent.

03

Privacy governance

This page summarizes the rules doue applies to protect personal information: responsibilities, retention and destruction, and complaint handling.

04

Website terms

These terms apply to browsing the doue.ai website. A business customer’s use of the doue service is governed by the terms of service.

05

Terms of service

These terms form the contract between the business customer and the operator of doue, identified in the company contact details. The data processing addendum is part of them.

06

Data processing

This addendum is part of the terms of service. It governs the personal information doue processes on the customer’s behalf, in accordance with Québec’s Act respecting the protection of personal information in the private sector and other applicable laws.

07

Moderation policy

This policy explains how to report prohibited content or use and how doue reviews reports.

08

AI transparency

This notice explains when you are talking to doue’s AI agent, what it does, its limits and how to get help from a person.

09

Accessibility

doue aims to meet WCAG 2.2 level AA. The website has not yet had a full audit.

10

Company contact details

How to reach doue and who operates the service.

Questions about these documents? Write to privacy@doue.ai.