Straightforward pricing
Standard pricing below is shown for reference. The private beta is available by invitation, with terms agreed individually.
New subscriptions are currently available in Canada only. All prices are in Canadian dollars (CAD).
The complete support workflow for a small team.
CAD, excluding tax
For a growing team automating across channels.
CAD, excluding tax
More capacity and advanced team management.
CAD, excluding tax
Prices are shown in CAD, exclude tax, and are billed monthly. Applicable taxes are added at checkout.
Private beta by invitation. Participation terms are agreed individually with each tester.
In every plan
Compare plans
Included allowances and resource limits are shared across the account, rather than granted to each member. Compare team capacity, knowledge, channels and governance controls.
| Feature | Essential$99 per month | Growth$249 per month | Team$599 per month |
|---|---|---|---|
| Team and channels | |||
| Seats | 3 | 10 | 20 |
| Active AI assistants | 1 | 2 | 5 |
| Active inboxes and channels | 2 | 5 | 10 |
| AI and knowledge | |||
| AI conversations per month | 300 | 1,000 | 3,000 |
| Successful copilot actions per month, shared across the account | 100 | 500 | 1,500 |
| Human conversations | Human conversations at no additional charge | Human conversations at no additional charge | Human conversations at no additional charge |
| Connected websites | 2 | 5 | 10 |
| Indexed links and pages, account total | 500 | 2,000 | 5,000 |
| Page limit per website | 1,000 | 3,000 | 8,000 |
| Active documents | 10 | 50 | 150 |
| Engagement and content | |||
| Live chats | 1 | 3 | 5 |
| Active automations | 3 | 20 | 50 |
| Active campaigns | 2 | 15 | 15 |
| Active help centers | 3 | 10 | 10 |
| Published articles | 100 | 1,000 | 1,000 |
| Governance | |||
| Advanced brand customization | Included | Included | Included |
| “Powered by doue” attribution in the widget | “Powered by doue” displayed | “Powered by doue” removed | “Powered by doue” removed |
| Advanced routing | — | — | Included |
| Audit logs | — | — | — |
No surprises
No charges are billed after usage. When the allowance is exhausted, new AI conversations stop; previously counted windows, incoming messages and human support continue.
Products and variants synchronized from Shopify or WooCommerce do not use indexed web pages. Independently crawled pages count.
Private beta by invitation. Participation terms are agreed individually with each tester.
Additional seat: $15 per month, at most two. Paid Stripe-billed accounts only; shared AI allowances stay unchanged.
300 prepaid AI conversations: $71 before applicable tax. Active professional Stripe subscription required.
1000 prepaid AI conversations: $233 before applicable tax. Active professional Stripe subscription required.
Bank limit: 3,000 unused conversations. Paid purchases are valid for 12 calendar months and extend credits still valid at payment. Expired credits cannot be restored. No pack purchases during the trial or on Shopify-billed accounts.
Shopify-billed accounts use USD prices. No packs or additional seats at launch; change plan to increase capacity.
Pricing questions
Still have a question? Contact us
Private beta by invitation. Participation terms are agreed individually with each tester.
At the first useful AI response in a 24-hour window. An error, clarification alone or handoff without a useful response does not count; a useful response followed by a handoff does.
New AI conversations stop. Messages and human support continue. Change your plan or wait for renewal. Packs and seats will be offered only after they are enabled.
The owner, active collaborators and pending invitations count. AI and copilot allowances are shared across the account.
Only delivered and validated features are promised. Shopify assisted actions are turned on for your account on request.
Ready when you are
Private beta by invitation. Participation terms are agreed individually with each tester.